Business Continuity

Why Planning for the Worst Beats Hoping for the Best

It’ll never happen to us. I mean, what are the odds?

We can all be guilty of assuming that disasters are things that only happen to other companies. Or, perhaps, not even thinking about it at all. After all, the chances that something catastrophic might occur are, thankfully, pretty remote. Many businesses will indeed go year upon year without a major incident, perhaps even a lifetime.

But, occasionally, those disasters do strike.

And when they hit, the damage they cause can be devastating.

In the modern working environment, businesses will typically have an ever more complex network of technology solutions, hardware and software. Intertwined throughout the IT network, the risks of some kind of calamitous failure grow larger. When even the smallest technological breakdown can be costly, the need to put contingencies into place has never been greater.

What would happen to your business if an IT disaster struck?

It doesn’t really matter whether you’re a large-scale multinational conglomerate or an SME in South Wales operating with a relatively simple IT system, the risks are still there. And you have to assess this risk in terms of how much it would cost your business if anything suddenly went wrong.

More importantly, how quickly would you be able to recover and get the business operational again?

Hoping for the best is not an option

What happens if a fire breaks out? Or there’s a flood or other ‘Act-of-God’ event? You’ve probably got insurance, but have you thought about the measures taken to allow the business to continue to run in the aftermath?

What about cyber-attacks?

The tech we use in our businesses bring hitherto unheard-of benefits in terms of efficiency and cost-control, but they sit within increasingly complex digital eco-systems that can be exposed as vulnerable.

875,000 SMEs in the UK were hit by a cyber-attack over the past year, with costs to the businesses hit ranging up into the tens of thousands of pounds.

And that’s before the hidden costs to brand and reputation within your industry.

Speaking of which…

Business continuity plans are important for customer confidence

Of course, the primary reason that you put a continuity plan into place is to ensure that, should the worst occur, you have a strategy to get operations back up and running in the quickest possible time with the minimum of disruption and cost to the business.

However, they are also a sign that you’re a diligent company who takes their corporate responsibility seriously.

This is good for your reputation, instilling confidence in your customers that you’re a trustworthy, safe option. For this reason, a demonstrable plan will often be required by organisations when going to tender.

Basically, business continuity plans are good for business.

Knowing what to do and when to do it

Beyond the fact that it demonstrates due diligence, and helps your brand identity, there is, of course, the practical need associated with having clear contingencies for disaster recovery.

If your business is hit by a major incident causing wide-scale disruption, there’s likely to be the initial instinct to throw one’s hands into the air, spin around in a circle, and shout ‘Oh My God!’ over and over again in an increasingly panicked pitch.

Business continuity plans, adequately communicated across the business, can bring this under control; providing a structure that all key stakeholders can adhere to when the worst occurs.

It’s important to understand that if you’ve been hacked, or there’s been a physical security breach or another kind of natural disaster, then time is critical. You need to act as fast as possible to both limit the damage and get the business working as close to normality as possible.

A well-considered and planned out disaster recovery strategy, working with internal staff and external IT support, can ensure that no time is wasted and that your business is quickly and effectively on the road to recovery.

At Sabre, we work with SMEs across South Wales to deliver efficient, tailored IT business continuity plans. Call us today for a consultation.

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Related blogs: SabreICT

Tagged with: cyber attack, Disaster recovery plan, IT disaster, IT infrastructure, IT malfunction

Categorised as: SabreICT

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