Preventative Maintenance Matters

Why a proactive IT strategy pays

When we talk, work and consult with our SME clients around South Wales, there’s one overriding issue at the heart of their IT concerns. Namely, that their system works as effectively and efficiently as they need, whenever they need it.

Which, given that we use our technology for just about everything these days, means they need it at all times.

Downtime is Costly

When your system, or even a part of your system, goes down, then there’s an inevitable cost to your business.

First and foremost, there’s the financial cost, of course – with downtime and outages costing UK businesses an eye-watering £12.3 million per year, according to research from Imperial College.

Add on the extra business costs associated with decreased productivity or the possible negative impact it might have on customer relations and brand trust, and you can see that it’s an issue with the potential to run deep into the heart of your business.

Prevention is better than cure.

And we’re not talking about whether or not to get your annual flu jab.

The notion of: ‘Ain’t broke, don’t fix’ is an increasingly dangerous premise in the landscape of your increasingly complex and online IT networks. Forgoing a strategy of preventative maintenance – of one kind or another – may seem like a way of making savings to the budget, but the reality is that, for many, this is a risk that can have serious repercussions, should a problem rear its head.

Which they can, and almost certainly, will, at some time or other in the life cycle of any IT system.

Cyber-attack, hardware or software failure, technical issues, and human error, all pose a risk to the integrity and workability of your system. Knowing these dangers and having preventative measures in place, can often be the difference between a minor glitch becoming a large-scale and financially perilous problem.

Cost Saving

OK, so we’ve already mentioned the cost of downtime. Understanding the implications attached to this scenario, wouldn’t you agree that it pays to lessen the likelihood of such an event, through a robust preventative strategy?

You also have the issue of repairs and replacement of equipment, which needs to be factored in.

Consider your own car.

Ignoring the regular service intervals may well mean you don’t pay that expense on the vehicle every 10,000 miles. But by doing so you lessen the car’s lifecycle, reduce its resale value, and heighten the risk of serious and costly failure, often when you need to use it the most.

All of which is true of your IT hardware. 

Regular servicing picks up issues before they become major problems, making small repairs or parts replacements that will keep them running more reliably and dramatically reducing the chance of failure and the dreaded downtime.

Longevity of Equipment

Furthermore, just like the car example, your equipment is much more likely to last longer and remain more durable in use, than those which are left untouched until a problem arises.

Adding greater value to your assets, and reducing the bill on replacements.

Safety & Security

For many businesses these days, the software and applications used to drive the business forward come from online, virtual sources. With such increased levels of cyber-risk threatening business IT networks, it’s an area of preventative maintenance that should not be overlooked.

Software updates, uploading security patches, virtual scanning, and modern cloud-based anti-virus applications are all ways in which you can deliver greater ‘real-time’ safety and peace of mind through proactive, preventative, and precautionary action.

Diligence in your IT Management

Managed IT solutions offer an exceptional level of tailored support and protection for a business as it can dramatically decrease the chances of a serious breach or outage. Making it, in a wide number of cases, an extremely cost-effective component in your business.

Of course, we also recognise that fully managed IT solutions and contracts are not necessarily the way to go for some businesses; a reason we maintain a highly responsive ad-hoc service across Cardiff and the Valleys. 

However, even in these cases, taking the decision to do nothing or turn a blind eye to things until a problem arises, is a risky strategy indeed. You may not need the full managed solution, but being diligent in the way your system operates and putting into place measures to lessen the likelihood of a problem should be high on the list of priorities for all businesses. Of all sizes.

If you’d like to discuss preventative maintenance or managed IT service options, get in touch with our expert consultants.


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Related blogs: IT News

Tagged with: cyber protection, IT malfunction, IT Management, managed IT solutions

Categorised as: IT News

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